Refunds
We want Dlock to work as advertised. If it doesn’t, you can request a refund.
7-day refund
Email within 7 days of purchase with your order number, the email address used at checkout and a short description of the problem. Please don’t post your license key publicly.
How refunds are paid
Refunds go back to the original payment method through Dodo Payments, usually within 5 to 10 business days. A refunded license will be deactivated.
Your applicable consumer rights still apply.