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Refunds

We want Dlock to work as advertised. If it doesn’t, you can request a refund.

7-day refund

Email within 7 days of purchase with your order number, the email address used at checkout and a short description of the problem. Please don’t post your license key publicly.

How refunds are paid

Refunds go back to the original payment method through Dodo Payments, usually within 5 to 10 business days. A refunded license will be deactivated.

Your applicable consumer rights still apply.